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Pest Control FAQs

Are all the chemicals that you use safe?

Yes, we only use chemicals registered and approved for public use. These effective, environmentally friendly products are either derived or synthesized from natural derivatives and are not harmful to  humans or  pets.

Can my pets stay in the house during the pest control treatment?

We use products that are relatively safe for humans and pets, but its best to ensure that pest and animals are kept away from the premises during the pest control treatment. Remove their water and food bowls too.

Can you provide service on weekends?

Yes, we do provide pest control services on weekends, but these slots get booked out pretty fast because they are popular.

Do I have to empty out all my cupboards during the pest control treatments?

You would only need to cover and remove any open food packets. We use specialised techniques and target certain areas. In certain spots, we may also use special covers. You can always discuss your situation with our professional and friendly staff when you book the service. Alternatively, you can speak with our technicians when they visit your property as well.

Do we have to leave the premises when your technicians are carrying out the treatment?

This would depend in the types of pests on your property. Typically, you would not have to leave the premises. We use localised treatments and our technicians will advise you on which areas you can enter or need to leave. You would only have to leave for a very short duration if our technicians are using sprays.

How much is pest control?

Depending on the service you opt for, you can expect pest control to cost in the range of $300 to $700. The size of the property is the other factor that decides the cost of the treatment. Pre-purchase pest inspections can cost $250 and the cost of the treatment thereafter can vary depending on the types of pests and the severity of the infestation. The professionals you hire for the job will provide you with an upfront quote after inspecting your premises.

If there is rainfall on the day the pest control treatment is done, will that wash away the insecticides?

No, we always use highly advanced and effective external agents in our pest control work. These insoluble products are effective without being toxic and they do not get leached away by watering of plants or rainfall. The internal areas are unaffected by rain in any case so the water does not affect the effectiveness of the products used.

Is there any difference between the pest control products you use and ones we can buy at stores or supermarkets?

Products available on store shelves are generic ones. However, we use specialized, commercial-grade products that are available only to pest control professionals. These low toxic products are strong and designed to treat the root of the problem and not just ones visible to the eye.

What is pest control?

Pest control involves the use of sprays, insecticides, pesticides, gels, bait and other methods to eliminate pests from a property. Professionals that provide these services must have the licensing and training to handle these jobs. Only detailed knowledge about the breeding and nesting patterns of different types of pests can ensure they come up with suitable and effective solutions.

Which areas do you treat?

The spots we cover would depend on the type of pests. Our technicians focus on treating areas where specific pests hide, feed or breeds. In most instances, we keep the internal treatments away from contact with those living or working on the premises. Our team will explain what they will be doing and the process they will follow, before they start. If you have certain concerns, we would be able to modify our approach.

Who pays for pest control when renting?

In most instances, the landlords or owners are responsible for getting pest control done on their property.  But, if the infestation has emerged due to the tenant’s laxity, lack of cleanliness, or poor housekeeping, then the tenant would be responsible for the pest control.

After Treatment FAQs

Do You offer Service Warranties?

Many pests are minute and they get into nooks and crannies. It also means that we can’t always eliminate every single pest. We design treatments to ensure that the pests don’t return. But in some cases, a follow-up visit might be needed after three an size months to get rid of a second wave of pests in case some eggs or larvae survived even after the first visit. We cover our residential and commercial general pest treatments with a 6-month warranty and 3-month warranty respectively.

How long does pest control last?

The duration for which pest control treatments last depend on the type of pest in your home. Typically, the treatments last for a few months and target different types of common pests that exist in most properties. However, pests like termites are generally not targeted in this treatment. If the pest infestation is severe, multiple treatments may be required to get rid of the them entirely.

I can still see pests a few days after the treatment

Some pests hide deep within wall voids, crevices and cracks. Our treatments are designed to allow the pests to survive for about a week before they start moving again. It means the product can be transferred to other members of the colony, which helps tackle the root of the problem and not just the symptom.

Is there something I can do to control pests?

Pests enter premises in search of food, shelter and water. One good way to control them is to prevent them from entering your home or commercial building. Seal all their entry points; do not leave food scraps lying around in your kitchen and home. Maintain good hygiene levels on your property and get rid of clutter.

What to do after pest control sprays?

If sprays are to be used in the treatment, we request that you step out of the premises for some time and the rooms would need to be shut for at least an hour to allow the liquid treatment to dry completely. After that, you can enter and open up all the windows and doors to air out the spaces. However, its best to keep kids and pets away from these areas until the air has cleared completely and there is almost no smell.

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